Texting
Texting Needs Movement
Texting should create movement, not customer support.
Situation
The conversation stalls when the replies become careful, over-explained, or too eager to resolve every micro-conflict.
What he thinks
He thinks he is being polite. Mira reads tension collapse, because the exchange loses direction the moment it starts sounding like a help desk.
What Mira reads
Keep the line shorter, leave room for momentum, and stop answering questions that were never actually asked.
Practical fix
The right text should move the interaction forward instead of flattening it into endless reassurance.
Field test
Send one shorter, cleaner message and watch whether the exchange keeps moving instead of flattening.